fbpx
Speak to an expert now! 1800 790 544 enquiries@milkit.com.au

CAPABILITIES, COLLABORATION & CONFIDENCE

_________________

 

WHO IS MI ACADEMY?

BOOK A CHAT WITH AN EXPERT

WHO IS MI ACADEMY?


MI Academy is a customised training provider. We combine strategy and training to help retailers transform their customer experience (CX), marketing, approach and impact.   

​We get to know your business, challenges and goals to deliver a tailored approach that will empower and maximise capabilities to promote sustainable growth.

We’re not an agency; we don’t set and forget. We fill the gap in the market for in-house capabilities that bind together agency strategy and adoption of MarTech—in a way that empowers teams to drive sustainable, innovative solutions, even after our work is done.

Currently we trains teams throughout Australia and New Zealand…But how did we get to this point you ask? That’s a great question—one best answered by our fireball of a Founder and Managing Director, Alita Harvey Rodriguez.

 

Team Training

Strategic Consultancy

In-House Workshops

Event Speaking

Corporate Hackathons

OUR VALUES

=

TRANSFORMATIVE CHANGE

We believe in the power of change and the important role education plays. This is why we train teams to evolve beyond ‘business as usual’ into something remarkable.

=

GUTS & DETERMINATION

We’re not afraid to challenge the status quo or take calculated risks. We facilitate your team to take ownership over results and kick goals they never thought possible.

=

BEING SOLUTION-MINDED

We fall in love with the problem not the solution. This gives us perspective and clarity to find the right solution for your customers, your team, and your company

=

SUSTAINABLE GROWTH

You have to slow down before you speed up in order to grow sustainably. We’ll help you build strong foundations, to achieve and maintain great results today and into the future.

OUR PROCESS

OPPORTUNITY

Take the plunge and speak to a MI Academy expert. We’ll spend 15 minutes exploring the opportunity for your team and business. No obligation, just collaboration!

U

ANALYSIS

Let’s dig deeper—we will spend 45 minutes diving deep on your current team capabilities, business goals and tech stack. We ask about 50 questions to help up develop a roadmap to align your skills and goals to make sure you can get there the right way!

ROADMAP

Based on our analysis we will devise your project roadmap. This is your blueprint for team transformation success. Top secret strategy stuff!

N

KICK-OFF

If you’re ready to step out of the rat race and drive considerable growth in your business, we will draw up the contract and get the boring stuff over and done with. 

f

UPSKILL

Buckle up, this is where your team transformation begins! From here our curriculum developers will get to work customising your content. 

CHECK-IN

Stay on track with monthly one-hour Work In Progress (WIP) calls with your consultant. Your consultant will help you remove project roadblocks, devise solutions or deliver mini skills-masterclasses—whatever you need ( + it’s recorded!)

w

REFLECT

Can you believe it—three months have passed and you’re back in the ring for round two. Before we spring into our next project, we will take the time to perform a retrospective on project one to ensure there’re no loose ends.

OPTIMISE

The road forward from here is entirely up to you. We will continue to guide you with customised workshops and WIPs and will be ready to pivot as your team and business grows. Let’s do this!


AWARDS & MEDIA APPEARANCES


RETAIL SUPPLIER OF THE YEAR (FINALIST) |
 Inside Retailer, Retailer Awards 2019

BEST CONSULTANCY (FINALIST) | NORA Solution Provider Excellence Awards 2018

BEST RETURNS SOLUTION | NORA Solution Provider
Excellence Awards 2018

  

National Online Retailer Association Interview with Alita

What’s on in the world of retail? Alita sits down with Ben Hare from NORA’s Advisory Council. 

The Creative Code - Retail Global Keynote

Creativity is our last competitive advantage—it’s time to harness it to its full potential.  

Remodista Women2Watch Interview - Alita

An interview at Online Retailer in Sydney.

The Future of Marketing - Podcast with Jenn Donovan

Alita joins the Jenn Donovan to chat all things marketing and customer experience.